We accept major credit cards including -- Visa, MasterCard and American Express -- when ordering on-line, or by phone.
We accept mailed-in Checks and Money Orders drawn on US Banks for phone orders.
We also accept Gift Certificates/Gift Cards that can be purchased online. See the Gift Card Link for more information.
California state law requires that California-based businesses collect sales tax on orders shipped only to addresses within California.
What information do we collect? How do we use it?
When you order, we need to know your name, phone number, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. For added security, WE DO NOT STORE YOUR CREDIT CARD INFORMATION. Therefore you'll need to enter your credit card information each time you order.
We personalize your shopping experience by using your purchases to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We use email to communicate with you about your orders. Only with your permission will we email you for any other reason - - e.g. to let you know about special promotions. We know this is a privilege and not a right...we don't like getting unwanted junk email either. You have the option to decline or approve email communications from us at any time. Just select the appropriate response in your account information.
What about cookies?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as re-ordering and to store items in your shopping cart and Wish Lists between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Will Robert Scott disclose the information it collects to outside parties?
Robert Scott does not sell, trade, or rent your personal information to others. Also, Robert Scott may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Robert Scott possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others, nor will we ever. If you never want to receive any announcements or special offers from us, just inform us of this in the comments box during registration.
By using our Web site, you consent to the collection and use of this information by Robert Scott.
Tell us what you think
Robert Scott welcomes your questions and comments about privacy. Please send e-mail to firstname.lastname@example.org.